"Express Train." I'm still laughing at that part.

So, to sum up:

This kid gets an IM from his mom which reads "we need to talk."  This guy is so attached to his mom, he quickly types back the equivalent of a "wtf-ever, mom" brush-off.  Ok, this happens- sometimes my mother contacts me and I'm halfway out the door or in the middle of something very important, and I have to put her off for a bit.  But I've never put my mom on the back burner so I can play some dumb-ass video game.  Jerk.

Mom eventually gets his attention- by sending a photo of the kid's dog with the note "Boomer's not doing that well."  Ten seconds later this kid is heading to the airport so he can be at his dog's side.  Kind of sweet, except that it's been made very clear that if it were MOM who was "not doing that well," chances are this kid would still be playing his brain-dead Really You Need To Grow Out of This I Mean You Are On Your Own And Everything game while quietly cursing out Mom for continually interrupting him.

Because Boomer is vastly more important than Mom, we next see the kid waiting for the bus to take him to the airport so he can dash home and be with his dog.  He learns that his flight has been cancelled, so he does what anyone would do if he were an Inexplicably Independent Moron with the means to jump on planes and fly off to distant places at a moment's notice- he whips out his phone and asks the Magic Google "how do I get home?"

At this point, my suspension of disbelief has gone right off the cliff.  The credibility of this commercial has been stretched so far that it's snapped and left a welt on my face.  For a moment, I actually think that Google has responded with a matter-of-fact, "here's your route it's only 500 miles have fun" response- but no, it's informed him that there's an express train that can get him down the East Coast in no time.  Which instantly tells me that wherever this commercial is taking place, it sure as hell isn't the United States.  Unless "Train" translates to "Amtrak" and "Express" means "inside of 14 hours, unless it's raining."

I'm going to assume that this butthead gets back to his mother's home to comfort his dog, and mom reacts with "what the hell are you doing here? Jesus, you can't get home for Thanksgiving or Christmas or Mother's Day or my birthday, but I tell you that your dog is sick and you act like someone lit a fire under your ass?"

"I hope your electronic best friend got you hotel reservations, because I turned your room into a library.  And take your sick dog with you."