Questions for the writers of this Even Dumber than Usual AT&T ad....

1.  Why is Lily just staring at this guy as he walks out of the store?  Her job with him is done.  There are other customers in the store waiting for service.  I know- I've been to AT&T stores, and I've never once seen a situation where a customer service rep is just waiting around to help someone.  It's always wall to wall customers and when you're done with one, you start with another.  But in these ads, Lily is always shown just shooting the breeze with the customers as if they are the only people in the store.  And other than nameless, faceless non-Lily employees, they usually are.

2.  At least the jackass walking out of the store doesn't do that "whaaaaaaaat?" sound out loud.  Man, is that played.  It's beyond stupid, it's "Cray Cray" stupid.  I really hate the 21st century, but it would be slightly less loathsome if we could ditch this brain-dead shorthand for language.  Why does that have to be included in this ad?  Because you hate me personally?

3.  This guy is really so infatuated with the "deal" he got (available to everyone, and certain to make AT&T a nice profit otherwise it would not be offered, moron) that he actually has to remind himself to stay calm until he gets out of the store, as if he's an f--ing shoplifter or something?  I can only guess this this is your image of the fantasy customer, completely euphoric over the latest "deal," convinced that he's put something over on AT&T by "negotiating" it, so giddy with the new toy he'll regard as an antique six months from now that he can't keep himself from walking into the freaking door?  Really?

4.  Why do you hate us so much?  Other than line up hours before the store opens to buy your latest gadget, what did we ever do to you?